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END USER GUIDES.
ONLINE HELP SYSTEM
AUTHORING & ADMINISTRATION
STEP BY STEP HOW TO JOB AIDS.
QUICK REFERENCE GUIDES.
WHY ONLINE HELP SYSTEMS
ALL HELP IN ONE PLACE
Gone are the days of where information on how to perform a task in a software tool or directions on how to answer customers' questions was scattered on this file share drive or THAT file cabinet. With an online help system, all of your help documentation is in one place.
ORGANIZED ROLE CENTRIC HELP
We write and tag the information so that documents, indexes, TOCs, and glossaries are filtered with information relevant to your users' roles within the organization.
STEP-BY-STEP NAVIGATION
With OLH systems your users can quickly locate documents containing clearly written steps to perform tasks in systems. Those documents can also contain links to video demonstrations and hands-on practices.
why_olh
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